General Motors
Ripoff junk vehicles, bad customer service

In 2001 my father purchased 2 Pontiac Grand Am's for my sister and myself. Her's is a 2000 & mine is a 2001. About 6 months after purchasing these, things started going wrong. Keep in mind they only had 29,000 on each of them at the time of purchase.

So unfortunately by the time these things started going bad, the remainder of the warranty had expired. My sister's brakes had went out and we had them fixed. No big deal, or so we thought. Well here it is 4 years later and she has put 7 sets of brakes on this car. Then her fuel pump went out, costing $700 to fix. Then her electric windows began not rolling down & her blinkers wouldnt work.

Ok, then there's my car. The first thing to go out was my fuel pump, $700. Then, my blinkers wouldnt work, then my computer went out, the water pump and brakes have also been replaced. Now, Ive only had my brakes replaced once, so it was just normal to do that. Upon calling GM I found out my car was under recall for the blinkers, it was a bad switch or something, but upon explaining to them that her car did the same exact thing, their reply was "her's isnt under recall." Strange that we have the same cars, and weve both had fuel pumps & blinker problems.

I called GM on many occasions, and emailed them to try for a remedy. I finally got a response from them stating they would no longer reply to any of our complaints. It's more than coincidence that we have the same make and model of cars with the exact same problems, but it's "the way we drive the cars." Im sorry but we drive like everyone else. One foot on the pedal and two hands on the wheel. I will never in my life buy another GM product. And every single time I go to have a repair made, or see someone looking at a GM I make sure and tell them what kind of vehicles these are. Poor quality, high priced, junk.

Company: General Motors
Country: USA
State: Missouri
City: St Joseph
Site: gm.com

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