Mid-States Ford
Auto Repairs denied due to misdiagnosis Ripoff

It's important to note that Midstates Ford in Waukee, IA diagnosed several problems as "old age" so now Geico isn't going to cover those repairs. These are: Cooling fan module/regulator, light amplifier (for automatic headlights). A new problem has been found since the temp has started rising in the area. The air conditioning pump doesn't work when you turn on the air. The little clutch that should lock so the belt turns the pump doesn't lock. Of course, I can't afford another $250 for damned Midstates Ford to tell me it's also OLD AGE. (they charged me $266 to diagnose the lights and cooling) Midstates described the problem with the light amplifier as a burnt out resistor. WELL that certainly sounds like an electrical surge issue to me. Evidently not.

I'm angry at Geico for not protecting my investment, which is why I purchased the insurance to begin with and I. M more angry at Midstates for handling the issue with a startling amount of incompetence. They didn't even know how to get the claim to Geico! They wanted me to pay for the repairs then get reimbursed myself.

I haven't had a chance to contact Geico yet about the body damage. Likely they're going to ask why I didn't notice before. Well, I haven't been able to DRIVE THE CAR is why. It was struck almost a YEAR ago (July) and I've JUST NOW gotten it to a point where it's at least drivable as long as I don't go too slow or stop while it's running because it'll over heat. Yah, this is why we have full coverage insurance huh people?

Company: Mid-States Ford
Country: USA
State: Iowa
City: Waukee
Address: 1450 East Highway 6
Phone: 5159877232

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