Capital City Ford
Dealer made incorrect repair and i had to tow it back in for correct repair, ripoff lawrenceville

Cars & Transport

I brought my truck to Capital city ford for rough running and stalling after it warms up. This dealer never ran diagnostics, assumed I had water in my fuel, and charged me $320.00 to drain the fuel lines and change my fuel filter. (Something I did 25 minutes before I brought it there) I picked it up and drove strait home without letting it warm-up and had no problem. The next morning I drove it and when it warmed-up the same problem occurred. I towed it back in and the next day they hooked it up for diagnostics and found the actual problem, which was a warranty repair item. This dealer would not reimburse me for the original erroneous repair or the rental car costs I incurred. Their mechanic and service manager repeatedly lied to me and cheated me out of money after I brought my truck there in good faith. This dealership is a dishonest bunch of crooks that no one should do business with!


Company: Capital City Ford
Country: USA
State: New Jersey
Address: RT. 1 SOUTH
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