Car-Mart
Manager Demanded Three Dollars Over a 1995 Grand Marquis Payment

I purchased my 1995 Mercury Grand Marquis just days before my wedding. My wife and I went out of town for a bit on our honeymoon. When I initially purchased the vehicle, I put $500.00 down and paid the remainder of the down payment every other week as planned.

Within the first month of purchasing the vehicle, the fan clutch went out and the engine overheated, and the vehicle now loses about a quart of oil each week. When the vehicle was purchased, I had just sold my Chevy Suburban to come up with what small down payment I had.

I drove the car off the lot with bald tires, almost no brakes (warped rotors too), a pretty nasty miss in the engine, and an alignment that pulled hard right all the time. My mechanic told me that the vehicle had previously been wrecked, as there was some frame damage that had not been properly repaired, nor had the rest of the car.

I had recently lost my job, and thank goodness for savings, I made arrangements to pay lesser payments until I found a job. No problem. When the payments went back up, they skipped a week on our agreement and went right to it. I immediately drained the remainder of my savings, leaving my payment 3 dollars shy of being made in full.

I talked to the manager (Adam Kimbrough), and he said it would be OK for me to add that three dollars to the next payment, seeing that I had just begun a new job. He called my home 2 days later demanding the three dollars and a late fee, or he was personally going to come after the vehicle. How sad is that?

They should hand out Tucks Pads or Preparation "H" at the contract signing. You're going to need them if you want a vehicle from them.

Company: Car-Mart
Country: USA
State: Arkansas
City: Searcy
Address: 2515 East Race St
Phone: 5012684000

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