Backstreet Scooters, Backstreetscooters.com
Ripoff Horrible service Never sent product after many attempts to contact Never do business with

I bought a piston kit from this company on Feb 17th. After five emails asking for a tracking number, with no replies, I finally got a hold of them and I have copied and pasted our online chat below:

Please wait for a site operator to respond.
You are now chatting with '{Jonie}'

Jonie: Welcome to backstreetscooters on line store How Can I help?

John Doe: I would like the tracking number for order number BSS-*

Jonie: hello, what was the order?

John Doe: *

John Doe: piston and rings for a 49cc motor

John Doe: I ordered this on the 17th of feb

Jonie: ok, what size for the wrist pin? Dont want to send the wrong one, you can measure it by a ruler

John doe: you haven"t even shipped it yet!

Jonie: ok we can ship you the 49cc piston and rings and if they dont match up, you can not return them

John Doe: no wait

Jonie: I will send them tomorrow

John Doe: Let me get the size and I want them shipped UPS next day air. If you do not think that this is possible then I want my money back!

Jonie: yes we can do that, we want to make sure they will fit

John Doe: so you will ship it ups next air for no extra charge

John Doe: if so i will go get the size

Jonie: yes

Jonie: yes

John Doe: the part that the bearing goes on is. 39"

John Doe: the outer diameter of the piston is 1.731"

Jonie: ok We will match it up and send them to you.

John Doe: thank you

John Doe: I will be emailing an evaluation of your service and product after I receive it on SATURDAY!

John Doe: I mean FRIDAY

Jonie: I can not send this tonight

Jonie: oh today is wed, never mind, I work 7 days a week, it all blends together

John Doe: so it will be here friday, right?

Jonie: an elvaluation of our service?

Jonie: we did not want to send you something you could not fit, we could have just sent anything

John Doe: I ordered this item on Feb 17th. I emailed and talked to you five times about getting a tracking number. No reply any of the times. I f you want I can send you copies of the emails
John Doe: I'll expect the product on friday. Thank you

Jonie: ok I will just refund your money, because at the price of $19.99 I was not making anything, so I will refund your card. Thank you for your order

John Doe: You've got to be kidding me!

Jonie: yes it was $19.00 for usa made piston & rings shipped to california, will you were getting a good deal. So I will refund you and have a good night. Bye

John Doe: If you will ship the product tomorrow UPS Next Day air I will have no beef with you

John Doe: unless you want this to go farther

Jonie: go farther? We are out of stock and cant fill your order, I am sorry for the delay

John Doe: you know what, send the refund now! I want to see that you have sent me the money before I get off of this thing!

John Doe: paypal: *@msn.com

John Doe: Good bye

Jonie: done, bye

As you can see I was met with a rude, horrible serviceperson!

I reccomend that no one ever do business with this company ever!

Company: Backstreet Scooters, Backstreetscooters.com
Country: USA
State: Florida
City: Cape Coral
Address: 2120 Santa Barbara Blvd
Phone: 2395737388

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