American Auto Guardian
Aka: Wheelz Auto Warranty Underhanded business practice, poor customer service

I bought a long car warranty plan out of this organization after I purchased my new-car in 2002. The plan was said to be the 'Supreme Protection' with zero deductable, charging reduced, but using the kilometers I-drive I believed it had been worth the price. After I did require the plan I came across the corporation to become significantly more than challenging to work well with.

1. The adjustor charged my technician of laying - really stated that the state seemed fake and originally declined to cover the components. Following a yelling fit within the telephone and an offer to deliver the parts for them, he relented and decided to purchase the components.

2. They declined to pay for the constant price billed by me technician. Nowhere within the agreement does it suggest that there's a 'limit' for constant price on support - there isnot actually fime printing to see - however they have one. After I named to protest, the adjustor (who'd not provide his title) explained it had been their plan to limit the constant price at $70. After I stated this wasn't agreed within the agreement and unreasonably reduced for that region I reside, he explained they did not have to mean that out. They're in rural Illinois and that I am within the Bay Area bay Region - a significant spread in price of dwelling - however they make use of the average-cost of support within their region like a foundation for protection.

3. They charged me a $100 deductable once the agreement clearly agreed 'no deductable'.

I submitted a using the BBB and after over per month of rangling could get cost for that deductable, but no boost about the constant fee expenses.

main point here: Watch Out For the corporation - they don't completely reveal protection limitations and certainly will do whatever they are able to to avaid spending a state.

Company: American Auto Guardian
Country: USA
State: Illinois
City: Arlington Heights
Address: 1500 W. Shure Drive, 7th Floor
Phone: 8884422886

  <     >