American Safety Council
American Safety Council. Florida online exam. - permit test

My friends' daughter took the florida online exam, and she passed, and My nephew took the test on that website 2 times already, a failed, on his last attempt online he studied every day before he took it, both I and his parents watched him take his test, and when he reached the last question he hit submit, and it said he ran out of time? He had around 20 seconds left to answer and he answered it in time. The question was on what is the safe following distance, he had answered it correctly because i remember quizing him right before the test. He got 14 out of 20 right, so he only needed that last one right to pass. Now i talked to my friends daughter and she said that when she took her's she had expirenced some technical difficulties, when she reached the last question and hit submit, the page looked as if it started the next test, but it was the same question, as if it were on some type of loop, fortunately she passed. I emailed them and then called and the woman that talked to me told me that on the computer it says he got exited out of the test before he could answer question 20 because he answered to many incorrectly. Which i know for a fact is not the case because the other times he took it and failed it never exited him out, nor has it exited anyone that i know that has taken the test. He did not get exited out because clearly on the page that popped up after he finished the test it said he ran out of time on the last question. I feel it is unfair. He needed that last question to pass and get his permit. I just want to know if there is a way they can fix that glitch, give him a refund or allow him to retake it. The woman that answered my call seemed polite and the wait time was not as long as expected, I just don't think she got what i was saying. Just a warning to anyone taking the test on this page, there are glitches. - Xoxompxoxo@hotmail.com

Company: American Safety Council
Country: USA

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