Hertz rentals
Ental record 926990875
- 01-11-2013
- 32
I rented a car online from my home in Calgary Ab Canada to be picked up in Victoria B.C. Canada. The price I thought I was agreeing to was 293.69 this amount was close to the competors' price. To my surprise when my Master Card arrived I was billed $485.45. Upon checking the contract I noticed that it said 293.69 GBP. I was amazed that GBP stands for Great Britain Pound.
1) Now I am aware that there is a universal symbol for the British currency and it certainly is NOT the letter "P".
2) Why would anyone in Canada expect to pay a bill in a currency other than Canadian or American.
Hertz Customer service have been most misleading and have not responded to my concerns or e-mails.
I request a refund from Hertz of the amount 191.76 in Canadian funds please.
Company: Hertz rentals
Country: USA
Address: morse road columbus OH 43219
Phone: 6144766847