Global_Automotive
In Miami, Fl Bogus Warranty on faulty fuel pump

I ordered a fuel pump back In August had it professionally installed by an ASE certified mechanic who is also a certified GM/CHEVROLET Master Technician. The fuel pump operated fine for about 5 months, one morning i got in the vehicle fixing to head to work and it would not start, I called up the same tech who installed my fuel pump and asked him if he could trouble shoot my problem. After about 30 minutes of my vehicle being at his shop he called me to inform me that the fuel pump had seized up and needed to be replaced. I said ok that's not a problem its got a lifetime warranty so I sent it back. Cost me $13 to ship it back priority mail. After about 4 days I get an email from Global Automotive notifying me that the fuel pump i sent back was an unacceptable return. The 2 reasons they claimed unacceptable are "no proff of professional installation" and "damage attributable to vehicle electrical/connector fault". A connector that they send with the fuel pump that was directly installed by a citified GM MASTER TECHNICIAN. Once I contacted Global about the Email the gentleman informed me that they could replace the part that went bad for $28, however when I purchased this item off of Ebay it was showing to have a "Lifetime Warranty" I mean even the local parts store has a 1 year hassle free replacement with there purchase. I might understand if I had this part for over a year and it went out but to not replace this part on an item that's only 5 months old is a little RIDICULOUS...

Company: Global_Automotive
Country: USA
State: Florida
City: Miami
Address: 13941 S. W 143rd Court, Suite 4
Phone: 305232344
Site: globalautomotiveofmiami.com

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