Ford Motor Credit Corp
Arranged to re-finance my loan due to economy. They did not receive my paperwork after I faxed & mailed it. They had my car repossessed!

I have been a hardworker all my adult life. Have never been late on rent or car payments. My business closed its doors in May and I've been struggling ever since. I defaulted on my loan with Ford Motor Credit in August. I got them to re-finance with lower payments in November. They were to make me current and all I had to do was pay the late fees and my next payment would be due in Jan. I faxed the paperwork 3 times. Each time they said they had not received it. I attempted 2 more times but always got a busy signal or NO RESPONSE. I then mailed the paperwork on Dec. 26. The office must've been closed for the holidays but that didn't stop the credit department from calling me 17 times a day. On 1/6 they repossessed my car!!

Company: Ford Motor Credit Corp
Country: USA
State: California
City: Colorado Springs
Address: PO BOX 64400
Phone: 8007277000
Site: credit.ford.com

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