Ford Motor Credit
Withholding Car Title after last payment alledgedly for late payments and fees

Ford Motor Credit company is withholding my car title on my Ford Taurus after I have made the last car payment due to what the company has deemed fees and late payment charges.

I do not have any correspondence as of this reporting, from Ford Motor Credit that explained or stated I would be charged anything extra above and beyond the actual car payment due each month at any time during the payment period.

The representative from the company that I contacted stated on the phone that the title has not been sent to me because I owe $209 in late charges and fees because I had been late 38 times in making payments. She did not qualify late nor the charges for being late.

She said that if I agreed to pay now that the company would settle for half. I told her that I did not have any correspondence from Ford Motor Credit about this late payment/fee situation as it relates to my car title. She said she would send it out that day (Saturday May 23).

This does not sound legal to me but I need third party confirmation about this. Can you help or point me to someone who can help resolve this?

Company: Ford Motor Credit
Country: USA
State: Michigan
City: Dearborn
Address: One American Road
Phone: 3133223000

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