Bell Honda
Violates package agreements: refused and delayed cancellation

I have been in Bell Honda dealer for many times to cancel those crap packages, here is my experiences

August 18
Signed the cancellation of Execu-Care Platinum Plan. The manager said it would take 3 - 6 weeks to be effective. Right now it is January 1. Still not cancelled.

December 26 (about this date)
I went to this dealer again, Jesse Hoffman said what I have cancelled on August 18 were Zaktek packages, and dismissed me saying "mail the newly signed cancellation myself". Jesse Hoffman said "You cannot refinance the car loan"

December 28
I went to this dealer again, waited 2 hours and finally met Karia. Karia helped me file the cancellation on GAP, Eexecu-Care, Disability, MPP. But she said "You cannot cancel SkyLink ($1100), Zaktek ($1600) because they goes with the car"

I need cancel all the crap packages and refinance the car loan (currently is 8.44%) and meet all kinds of resistance and misbehave of dealership

Company: Bell Honda
Country: USA
State: Arizona
City: Phoenix
Address: 701 W. Bell Rd
Phone: 18664092448
Site: bellhonda.com

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