Enterprise-rent-a-car
False damage claim

After a multi-car accident in early November, I was referred to a local garage for repairs. Through the garage, I was able to rent a car from Enterprise, and I took the cheapest option they had available knowing I was going to drive it as little as possible. They provided a Dodge Avenger with some scratches/dents, but overall a nice car.

After ten days in the shop, my car still wasn't ready (thanks to some issues I had with the garage), and the garage offered to pay for my rental going forward until my car was fixed. I had the car for 3 weeks and probably drove it 5 or 6 days. It was parked outside my front door most of the time.

Finally when I went to pay for my car and pick it up, I was instructed to leave my rental car at the garage. No one walked around the car with me, I was just asked to leave the keys. After 3 weeks, I really just wanted MY car back, and was happy to hand over the rental.

Company: Enterprise-rent-a-car
Country: USA
Address: 1307 Eastern Avenue
Phone: 4102764850
Site: enterprise.com

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