McDonalds
Service Dog ID Repeatedly Demanded and Coffee Spilled by Manager

I was at the Mac Donalds in Hilo Hawaii, on Ululani, and Haili street, for breakfast Wed. Feb. 25; at about 10:30, or 11 Am.

I am disabled, and have a certified service dog, I have a prescription for him.
I was harassed again by the management.
It is an ongoing thing, no matter how many times I show the ID for my service dog, somebody else wants to see it.
I feel so offended, it seems like they are saying I'm not disabled enough for to make them happy, but I have a degenerative condition, and a lot of pain.

According to Federal Law, I don't even have to show the Service Dog ID once.
That's what it says on the back of the Service Dog ID!

The phone number for the Department of Justice Americans with Disabilities Act hot line is... 1-800-514-0301

So yesterday, I asked the store manager, Owen Nakamo to assure me that when I showed him my ID card, It would be the last time I was harassed in his store.
He told me he could not guarantee that.

So I told him I would not show it to him unless he agreed to abide by the federal law, and never allow any of his employees to harass me again!

Again he refused.

The police were called, I was having a morning with my daughter, I waited for awhile, but left before they came.

While I was explaining to Owen Nakamo the store manager, that I was not running, and he was welcome to give the police my description, as I would be in town all day.

He started swinging his arms around in my personal body space, and knocked my coffee into my chest.
I have a coffee stain on my shirt.
If he had spilled enough to burn me, you would be getting this letter from an attorney.

You still might.

I will cut and paste this, and be blogging this everywhere I can until I am satisfied the problem is cured.

I will try to get it in the newspaper.
I will be looking for advocates.
I will want an apology, from Owen Nakamo.

Company: McDonalds
Country: USA

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