Arbys
Wrong order and BAD customer service! - customer service

Went through the drive through, ordered - a #17 which is a Philly Steak and cheese, A # 4 a Roast beef with cheddar, and a dip sandwhich... We got the meals, we spent over $20.00, driving off back on to the Belt in St Joseph Mo looking through the bags, we got everything right except the Philly Steak and Cheese!!! We turned to come back into the store, they weren't busy, a man was waiting for his food, three workers turned around and looked at me when I came in and said it would be a minute. I waited. Nothing. I work in customer service, if someone was coming back into the store with a bag of food, one of the workers should've came to the counter to help!!! I won't be eating there anytime soon! I wanted my roast beef with cheese, but ended up giving that to the person who ended up with the NASTY chicken bacon sandwhich!

Company: Arbys
Country: USA

  <     >