McDonalds
McDonald's coffee way too hot. - McDonald's Coffee

Several months ago my mother and I ate at the McDonald's on Lee Highway in Bristol, VA. They offer to add the cream, etc., to your coffee, but if you want to drink it with your meal you have to add ice. This time, I don't know if the table was wobbly or what, but while I was gone to get some ice, my mother removed the lid from her coffee and turned it over scalding her left hand and the left side of her stomach and leg. I saw it happen and ran over and pulled her shirt away from her body or she would have been burned worse. Only one person at the restaurant offered to help. They didn't even have an emergency kit at the restaurant. I ended up taking my mother to the ER. The tip of her thumb was entirely covered by a blister.in the ER she was told she had first and second degree burns. These required dressing with Silvadene cream a couple of times a day for about a 2 week period. She also had to go to see the nurse practitioner at her primary care physician's office. I feel it is rediculous that a beverage would be served to someone so hot that it can cause a second degree burn. I now remove the coffee from the tray and set it at an adjacent table and add the condiments and ice before I give it to my mother, and I would advise anyone who is caring for an elderly person or child to do the same thing. If there is ever a class action suit against McDonald's for serving a beverage that is too hot to consume I would love to add our names to the list.

Company: McDonalds
Country: USA

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