Mercantila
Fraud

I purchased a table from this website on 10/6. I get an email giving me a delivery date 2 weeks from the order date. After waiting the 2 weeks, I received no shipping confirmation so I called. They told me the item is on back order and the new shipping date is 2 months away. I told them I wanted a refund so they processed my refund. Now, 1 month later I still dont have my refund. I have called multiple times and left multiple emails and I get nothing from customer service. I am completely fed up with this company and their lies. All i want is my money so I can be done with this company forever.

Company: Mercantila
Country: USA
Site: zoostores.com

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