XToysUSA.com
Xtoysusa.com Placed order over a month ago, took my money, then informed me item was not available, never responded to queries

Order was placed over a month ago.
After a confirmation sent from order-confirm@tempox.net about receiving my payment, another email soon followed from no-reply@tempox.net to let me know that the item is backordered and not available.
I was then instructed to return to the website where the return policy states that you can send an email to customer service to cancel backordered items and would receive a prompt refund...
... HA! Yea right! I sent multiple emails and also called the "customer service" number provided during "business hours" and left multiple messages asking for a cancellation and prompt refund. No one ever picks up the phone and it goes straight to voicemail. To date, I have not received any type of response or refund.
As of this writing, there has been no follow-up. The purchased items have not shipped. No one ever answers the company's "customer service" phone, and no one returns calls when messages have been left. The company does not answer e-mails requesting updates on order status. Hidden code in page source reveals this site is affiliated with a Russian web site called spylog.Ru and its parent company is TempoX LLC, operating through a front company known as tempox.net which calls itself a web-design company

Horrible website! Consumers beware!

Company: XToysUSA.com
Country: USA
Phone: 8665904162
Site: xtoysusa.com

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