American Express Blue Cash
Poor Customer Service and no follow-through

Let us notice after about 1HR! About the phone with various reps... At the conclusion it appears I really could not obtain a your hands on a boss at-all! I simply requested the orange money and noticed it had been a good card. After 8 weeks of waiting and obtaining words about extra information/confirmations required - I had been reduce that nowadays it'd all be studied care of - I HAD BEEN WRONG!!! I'd to perform telephone label, be move to varied person, one that shan't be called explained to call-back - I declined when I had waited so-long. When the support have been better, I may have ignored the delay, the rear and forth; nevertheless support is undoubtedly the toughest I Have had in decades

I expected to talk to a boss at the conclusion and again, I waited and lastly got your hands on a boss who stated she's not the main one I have to talk to and moved me - again I waited. Somebody arrived on and after many " I can't notice you" she hung-up and that I called back with increased delay period.

I'm reconsidering this card account! Exactly what a disgrace, I'venot actually obtain my card however. Imagine if support is that this bad while they're looking to get me to register - how poor it'd be after I have a problem or problem?

Is there a much better method to ensure that points work-out to discover the best the next time? Is there an immediate quantity to contact to ensure I talk to somebody who understands the things they are performing in the place of being move backwards and forwards and voiced to like I'm a young child???

Not so pleased and only at that price, NO. I'll not suggest to anybody I understand. I simply wish it had been all worthwhile for me personally. Please rethink this account in the event that you benefit period and complications!

Company: American Express Blue Cash
Country: USA

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