Credit One Bank
Account Not Closed After Three Calls Despite Zero Balance

I have tried 3 times to close this account with a zero balance, and every time the agent on the phone tells me the account is closed. A few weeks later, I receive a statement. They simply will not close the account. Each time I requested a letter stating the account was closed with a zero balance by the consumer, and I have yet to see this letter. This is a predatory lender, and should be investigated by the Secretary of State in Nevada.

I will attempt to close the account again tomorrow, and I will tell the agent that my next step is to contact the Secretary of State, the Better Business Bureau, and any other agency I can think of if the account is not closed immediately.

Company: Credit One Bank
Country: USA
State: Nevada
City: Las Vegas
Address: P.O. Box 98873
Site: creditonebank.com

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