Citibank
False property value claims lured us into a pointless refinance
- 05-07-2012
- 7
A Citimortgage representative made false claims about the value of property in our area, luring us into a complete waste-of-time mortgage re-fi effort, obviously (from later Citibank contact) in the hopes of getting us to move all our banking and investment business to them whether the re-fi went through or not. It did not and, we learned, had NEVER had even the slightest chance of going through.
The bank said that waiving all charges for the re-fi process — that we should never have been in in the first place - was sufficient compensation. I requested payment for billable time lost from my business, they refused to pay that either. I have summarized the entire experience in a blog post entitled Citibank - A Grimm Fairy Tale. Buyer beware!!
Company: Citibank
Country: USA
State: California
City: Pasadena
Address: 285 S Lake Ave
Phone: 6262901160
Site: citibank.com