SunTrust Bank
Cannot stop transactions from my accessing my checking account. Cannot close account. Exorbitant overdraft fees incurred

I had many pending ACH transactions posting against my checking account. I arranged for add'l funds to be deposited in my account to cover a rent check. Theadd'l funds were not released to my account in a timely manner and the bank processed the rent check first and caused all my pending items to either be paid or returned incurring high overdraft fees.

I could not get the bank to refund very many of the charges. They refunded $36.00, then billed me another $72 then forgave $72. Meanwhile, I had around $600 of fees. The ACH transactions going against my account can not be stopped by the bank. I could not get the bank to close the account. Even if the account were to be closed, any transaction posting against the account within 5 days would cause the account to be re-opened and more fees assessed.

I don't have the money to pay down all the fees and more are accumulating due to the banks inability or desire to do ANYTHING. This bank has ruined me financially.

How can a bank NOT be able to prevent my account from having add'l transactions posted to it? I will be contacting any and all government and consumer groups and further explain the horrendous behavior of this bank.

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Company: SunTrust Bank
Country: USA
State: Virginia
City: Charlottesville
Address: Barracks Road Branch
Phone: 4342953494

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