PayPal
Refused Payment on $3,800 Watch, Told to Try Another Card

I purchased a watch for $3,800 on eBay. The listing said "PayPal accepted."

When I tried to make my payment, I got the message "try a different credit card." I have 5 different credit cards, one without a credit limit and the others with limits between $5,000 and $10,000. No matter which one I tried to use, I always got the same message, "try a different credit card."

When I called them and asked what the problem was, the answer was "There is no problem with your credit card but the amount is too high and too risky for us." The seller agreed to take $100 off the purchase price (the amount that PayPal would have charged for this transaction...) and I mailed him a cashier's check.

I am very unhappy with this company. If anything about $99 is too risky for them, why don't they make it clear instead of saying "try a different credit card"? The lady at their call center in the Philippines made it clear that they would not process a transaction for that amount, and that they are only interested in peanut transactions despite their horrendous fees. Well, they saved me $99.56 (the cashier's check was free for me, I only had to pay for the First Class stamp).

Company: PayPal
Country: USA
Address: 2211 North First Street
Site: paypal.com

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