Bank of America
Nightmare!

STILL trying to close on a house. We are now up and over 60 days of escrow. Were supposed to close at the end of February. We've constantly been given the runaround on this. Been told again and again they need documents they've been given OVER AND OVER. The owner of the home has had to come out of his way to sign THREE extensions for us. He won't be doing it again. And we have LESS THAN a week to CLOSE or we lose this home. I am just HEART sick over this whole mess. Steve Fox that works for the CEO's office, supposedly saw another rant of mine on here and said he would get this done and rushed for us. We still have yet to see the end. We've had to move out of our apartment because of the 30 days notice, so we currently have ALL our belongings on the side of my mom and dad's house, out in the rain. We have a 4 year old that doesn't understand what is going on. We are homeless. Having to live with my mom and dad until this is all resolved. It's a NIGHTMARE. We paid for the rent certificate that cost us $1200 that we really can't afford. Just to get this closed. CROOKS! I bet they keep it too, should this not come out in our favor. I smell a LAWSUIT that shouldn't have to happen! We are preparing to take legal action. They say they have everything they need. Again. For the dozenth time, and said we should be good to go. Then we were just told that we need to get a pest inspection done. And it was done already!!! This is just BEYOND ridiculous. I have names and all the PDFs we have sent back and forth to these BASTARDS! I am tired of being NICE and not getting anywhere. CROOKS!!! Horrible customer service, HORRIBLE, HORRIBLE company. When this falls through, we WILL be taking our banking elsewhere and i WILL see to it that everyone i know that banks with BofA does the same!!! Debra DeJong, Robert J. Sanchez, Shannon Barlow and Steve Fox are the ones supposedly "on top of things" and "rushing it"... FULL OF CRAP!!! These people should be hanged for what they do to people. I really hope they pull through like they're promised over and over. Again and again. Unbelievable and beyond ridiculous!!! Don't bank with bofa or do any business with them. THEY ARE CROOKS and have NO idea what they are doing... Messing with people's lives. This is the worst thing i have EVER been through in my LIFE!!! So help me god, these people will pay!!!

Company: Bank of America
Country: USA

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