Memberworks, Inc. - Capital One - MWI
Memberworks, Inc. Mwi

On July 1 I became aware that my credit card had been charged $96.00 by "MWI*Simple Escapes CT". The big huge pain in the butt was that I was at my credit limit and with this charge I went over my limit and incurred the overlimit fee from my credit card company.

When I called Memberworks Inc, Simple Escapes, I found out that the call that "authorized" this charge was a so-called customer loyalty - customer appreciation bit. Someone had called me and said that becuase I was a good customer with their company, Capital One, and that they were beginning to reward their patrons, that I would be sent various gift cards, a card for Wal-Mart, cards for free gas, at no cost or obligation to me.
*Memberworks, Inc. Is an affiliate of Capital One... Watch your credit card statements very closely!!! That's how they had my info.

While I was on the phone with the Memberworks "customer service representative" and she was trying to convince me that I had authorized this charge, and that if the person that initially contacted me did not give all of the details, she could not help that.

I promplty informed her that I wanted all charges reversed. As I was waiting for her to make her adjustments in the compouter, I remembered that I never received anything from them, and yet I was still charged.

I am being told that the charges are being reversed, but I still have to make my monthly payment to Capital One. I don't care what they say, this is was an unauthorized charge. If they would have told me that I was receiving these at a discount and I would have to pay a certain amount, I would have turned them down without a second thought!

Company: Memberworks, Inc. - Capital One - MWI
Country: USA
State: Connecticut
City: Stamford
Address: P.O. Box 24878, Omaha, NE 68124
Phone: 8778366903

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