American Express
Charge Off Status Reported While Payments Were Made As Agreed

I was having difficulty paying off my business charge card in 2010. I volunteered to go on their plan to have the payment deducted from my account monthly. That was mid.

Since then I made every payment on time and paid back nearly $30,000.00. During this process I asked numerous times; when the account is paid can I begin to use the card again, and I was assured I would be able to do that.

In January I made the final payment. I was informed at that point my account was cancelled in July. I became concerned about my credit score and when I pulled it I saw that American Express had put my account on a charge off status as of July. There are charge offs for July, August, September, October, November and December.

During that period I was making my payments as agreed. Further American Express now owes me a credit because they overcharged my account in last period.

I have made several attempts to get it squared up with American Express and I get the "that's not my department" dance. Currently I have addressed it with the credit bureaus.

Company: American Express
Country: USA
State: California
City: Los Angeles
Address: PO Box 00001
Phone: 18008742717
Site: americanexpress.com

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