Providian Visa Card
Ripoff poor customer service unwilling to help me during financial hardship sent me threatening communications
- 06-23-2004
- 8
I am very unhappy with Providian. For a company who advertises helping one rebuild their credit they certainly didn't help me!
When I began having financial hardship, I phoned them to work out a payment plan. I really needed them to quit adding interest and late fees which were increasing my debt to them. They refused.
Once they knew of my difficulty to repay in a timeley manner the harrassing phone calls began. The phone calls were so numerous, the stress of knowing I was getting deeper into debt with them on top of everything else led me into deep depression.
I finally went to a consumer debt counselor to help negotiate for me. Of the bills that I have paid off, Providian is the only one not to accept a settlement.
Respectively submitted 06/23/04
Company: Providian Visa Card
Country: USA
State: Texas
City: Arlington
Site: www.providianonline.com