Charter One Bank
Deceptive, late Statements, Took Money from me for their mistake ripoff

Business & Finance

I am a full time college student and I have a full time job, so you can guess that money is hard to come by. My credit report is flawless and I have never bounced anything in my life.

One day I get a call from an charter one saying that my bank account is overdrawn 780.00 and I know that this is wrong because I deposited 1000.00 from my student loan and never made a withdrawl and when I explained this to the woman she just wanted me to cough up money. After 3 hours on the phone with these people they realized they had made an error and it was someone elses bank account that this bounced check came from and it somehow hit mine.

They promised to credit the money back to me and said that this would happen in 3-5 business days. When I checked back in 5 days so that I could take the money out to pay the rent it was never corrected and the bank sold the acct to an attorneys office so now I lost 1000.00 and still owe 750.00.

I am sick about this, and no one seems to be able to help me. Thank god my landlord is understanding. Not to mention I can not afford to pay this and now I am in chex system and that is devastating because I never did anything wrong. So i can not open a bank acct.


Company: Charter One Bank
Country: USA
State: New York
City: Lockport
Address: South Transit RD
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