Citibank
Debit Card Blocked at Money Transfer, Support Ignored Me

I have been using a Citibank debit card for at least 2 years. Today I tried to transfer money to my country from Walmart. Although I had sufficient money in my account, Citibank did not allow me to get money from my account. Then I called customer service to solve the problem. They just ignored me and made me listen to music on my cell phone.

I could not imagine that I would not be able to use my money. Can you imagine? You have your money in your account, but you cannot use it. No way. As a customer of this bank, I would suggest that all people never use this bank. Their customer officers also do not know anything and make you wait a long time on the cell phone. I will close my account as soon as possible. I will tell all my friends to close their accounts.

Company: Citibank
Country: USA

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