PayPal
Overpayment of $4,389.00 and Denied $127.58 Fee Reimbursement
- 12-23-2001
- 5
A buyer of one of my eBay auctions erroneously overpaid me through PayPal services. His bill was $43.89. He paid $4,389.00. I called PayPal for instructions to correct this and to be reimbursed the $127.58 PayPal transaction fee. I followed the instructions of the PayPal customer service rep, only to find out 2 weeks later that her instructions were wrong, resulting in me eating the $127.58 transaction fee. What a rip-off!
I have called PayPal 5 times, and I have talked to a person in management. Their employees cannot give me a valid reason for the denied reimbursement, they do not stand behind their employees, and they simply do not care about their customers! Please, someone, I need help to get my money back!
Company: PayPal
Country: USA
State: Nebraska
City: Omaha
Address: P.O. Box 45950
Phone: 8882211161