Citicard
Annual Fee Charged After No-Fee Card Offer, Account Closed Instead

What a phony they can be. Sent me a letter offering citi amex card at no fee so long as I keep my citi m/c. Got it and used it. Then yesterday I see they charged an $85 annual fee. When I called, they asked me to fax them copy of letter, which I did. The customer svce guy turns me over to supervisor Ron after being on hold for 8 minutes. Ron comes on with opening statement "I understand you want to close your account" I said NO, just cancel the annual fee per the letter. He said he would then close the account, which he did. Again, what a phony scam

Company: Citicard
Country: USA
Site: creditcards.citi.com

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