Bank of America
Customer Service
- 10-20-2011
- 3
My experience with Bank of America has been so bad in the last year that I researched and found some contacts that work with the bank that provided the following information.
Contacts in the corporate offices of Bank of America
The following are contact numbers and emails for the corporate office of employees whose job is to specifically address all complaints on behalf of the company.
If complaints are not answered or provided adequate attention, I would suggest going online and filing a complaint with the OCC, Office of the Comptroller of the Currency, the agency that regulates national banks www.occ. Treas. Gov/.
The corporate office MUST respond to both the consumer and the OCC. So if you are unable to get your issue resolved or feel there is questionable behavior or handling of accounts, I would go directly to the OCC or call/email a BOA manager. Better yet cc everyone on the list; calling is always a good option as well, as sometimes the issues can be resolved immediately.
Evelyn Upstill, manager
714-579-8533
Evelyn. Upstill@bankofamerica.com
Susan Smith, manager
302-457-5840
Susan. A. Smith@bankofamerica.com
Renee Holmes, manager
813-832-0371
Renee. E. Holmes@bankofamerica.com
Kasey Dressler, manager
702-249-7440
Kasey. E. Dressler@bankofamerica.com
Christina Yuschak, manager
302-457-5811
Christina. Yuschak@bankofamerica.com
Scott McGhghy, manager
602-597-2746
Scott. Mcghghy@bankofamerica.com
Cassandra Dejurnett, asst manager
714-579-8511
Cassandra. G. Dejurnett@bankofamerica.com
Norma Adams
714-579.8510
Norma. J. Adams@bankofamerica.com
Karin Herndon
714-579-8526
Karin. L. Herndon@bankofamerica.com
Claudia Amaya
714-579-8522
Claudia. J. Amaya@bankofamerica.com
Bridgett Loya
714-579-8525
Bridgette. M. Loya@baml.com
Derek Kaltenbach
714-579-8515
Derek. Kaltenbach@bankofamerica.com
Celestina Burresch
714-579-8527
Celestina. Burresch@bankofamerica.com
Andrea Lowry
714-579-8529
AndreA.M. Lowry@bankofamerica.com
Yvonne Gonzales
714-579-8520
Yvonne. Gonzales@bankofamerica.com
Janelle Worthen
714-579-8521
Janelle. Worthen@bankofamerica.com
Adriana Valdez
714-579-8524
AdrianA.M. Valdez@bankofamerica.com
Kerrie Roberts
714-579-8519
Kerrie. A. Roberts@bankofamerica.com
Carlos Pena
714-579-8523
Carlos. J. Pena@bankofamerica.com
Asuncion Ngaosi
714-579-8516
Asuncion. C. Ngaosi@bankofamerica.com
Additional #’s
714-579-8513
714-579-8514
714-579-8518
714-579-8512
714-579-8517
714-579-8527
714-579-8528
Company: Bank of America
Country: USA