Diners's Club / Citibank
119,000 Rewards Points Lost After Card Closed for Late Payments

I am writing today to discuss outright thievery by Diner's Club and Citibank. They have ripped me off for the last time, and if I spend the rest of my days blogging about it, well, that just might be therapeutic.

I was hospitalized with a life-threatening infection last year. While I was fighting for my life and accumulating hundreds of thousands of dollars in medical bills, there were two occasions where my payments were two days late. Of course, I paid the late fees and the service charges.

After 7 years with Diners Club, I had accumulated 119,000 rewards points (redeemable for gifts or airline miles). After I was two days late for the second time, they closed my account and forced me to pay within 60 days to avoid collection. OK, no problem.

Now they have stolen my rewards points. After telling me I had until September 30 to transfer the points (why is there a time limit at all, anyone?), I called today to transfer them, and they told me my deadline was September 12th. I am really boiling here. This is outright theft. I will scream it from the hilltops of West Virginia, from the ocean beaches of Astoria, from the very swamps of Miami Vice.

Company: Diners's Club / Citibank
Country: USA
Phone: 8002346377
Site: dinersclubus.com

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