Bank of America
Forbearance Advice Led to Foreclosure Letter and Owed Balance

I am so frustrated with Bank of America. I am not a good record keeper nor do I write the names down of the people I talk to. I am kicking myself on a daily basis because of this. In the summer of 2009 I got behind by one payment on my mortgage. I got scared because $750.00 isn't easy to make up so I called Bank of America to find out what I should do. The man I talked to told me that my best bet would be to go into a forbearance. I didn't know what that was, and he told my I would have a reduced payment of 404.11 a month for 6 months and that someone would call me from the company to go over my options. I specifically asked him if this would come back to bite me in the butt in the end, and he said absolutely not. Needless to say at the end of that period no one called so I continued to make those payments. About a month after that I got a foreclosure letter with a notation that I owed over $2000 and I have not been able to recover from that ever since. I would love to file a class action lawsuit against them, but I don't know how.

Company: Bank of America
Country: USA

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