Cityfinincial mortgage
Code of ethics. Poor customer service

Have now been coping with the “worst ““customer experience” I've actually

Experienced. I initially was enthusiastic this large lender could be prepared to assist me. I've never voiced

Towards the same individual more then once, except to 1 woman who lied about a lot of things to protect her errors.

One type you required; I shipped, sent, Provided-Ex'ed, sent, having a whole of about 10 times. I get

Frustrated each time I talk to Citimortage since I get sent in groups.

Today, four telephone calls, I had been hung-up on a single, informed incorrect division, boss giggling in back

Floor, informed to use again? Lastly — to become informed they ultimately obtained the documents, but sorry, the event closed.

I had been informed that I talked to Miss. Mitchell nowadays, and he or she explained that it had been shut. I never talked to her, this

Was a rest.

Idefault.

This Standard Says:

• I declined the recommend of the follow up with HUD. I named and requested them so what can I actually do to obtain in my own home? I requested

Them when they may help me using the scenario. They didn't worry about what occurred, just my cost is overdue.

• no-contact created using the customer because of several efforts on our your component. They stated I'd telephone numbers

Listed: don't call! They delivered email to outdated tackle and overtime I attempted to reply the phone call, they hang-up. It'd just ring onetime with

No concept.

• CitiMorgage states I surrendered the guaranteed home by secrets. I never received my secrets, I'd to find an attorney

To obtain in my house.

• The broker stated she's proof that I've connection with somebody who recommend me to increase procedure

And steer clear of my responsibilities. I've created funds to exhibit this-not accurate.

• I filed bankruptcy, but no purchase yet? What? While and wherever?

• Our loan-not a residential mortgage guaranteed by my home. Yes it had been and it is.

I've written demand, and created mental request for aid. I aked for help on Forbearance, Deferment,

Or Motification Mortgage and so I might attempt to maintain my house. I will create the monthly obligations. I've created the

Funds previously. The overlooked funds were due to conditions I'd no control over. I can not

Do-nothing concerning the misfortune, but express the reality and facts., But, I will do something positive about my home.

Company: Cityfinincial mortgage
Country: USA
State: California
City: Moreno Valley

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