Buick Century
Wrong Key Requirements

I dropped my only key key for my 2002 Buick Century. I approached nearby storage to obtain fresh key created. I had been informed no problem.—provide evidence of possession, identification and VIN for that vehicle plus they might create a key for $30 -$40. They'd need to purchase the important thing. Home evening I went directly into get crucial and was billed $82 for just two secrets (had just required on). Secrets didn't work! Named seller and was informed they would need to "reprogram" secrets which I'd need to have the vehicle towed in. Reached dealer with vehicle and was informed they might not "reprogram" the secrets since it might consider 45 minute a vital and occasionally failed the very first time. 24 hours later I had been informed that I required a brand new key! This could charge $397 for that component alone! Then it might be more income to plan plus I'd still have to buy the secrets! I declined to complete it! After much study I then found out the key for this vehicle doesn't need to be designed at-all! To create a lengthy history small — I settled a locksmith $125. It required him about 35 mins and he'd a brand new key created. The locksmith had more than 20 years experince and guaranteed me this was the initial key—that the initial videos were present. He explained that in unusual situations he's observed this occur wherever the vehicle producer has got the incorrect key-code. The seller have been attempting to persuade me the unique key have been transformed out-but there is just one operator before me with no proof that individual had this completed. Therefore for what must have cost $32 and obtained significantly less than 10 minute—I'd invested nearly $300 and was with no utilization of my vehicle for over per week while I attempted to straighten out this issue! Had I adopted exactly what the dealer stated I'd have now been out approximately $600 or even more

I called and published both dealer and also the Buick department e GM. To date it's been more than 2 weeks and that I still haven't gotten any fulfillment.in my opinion they ought to return something I'd to pay for over what it will have price to truly have the key created. The client support at GM Buick was among the toughest I've ever endured to cope with. Reps didn't call when they stated they'd, after I called back and requested to talk to a boss on numerous events—they'd not move my phone. The 4 people I've handled to date have now been really ill-trained and did no research before providing me their solutions.

Company: Buick Century
Country: USA

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