Wells Fargo Auto Finance
Billing / Customer Service

I've gotten behind on my mortgage. I've attempted many times to consult with customer support to try and repair the consideration and obtain it present.in regards to a month 5 before I had been informed that my consideration was present, however a couple of days later, I obtained a telephone call declaring that the cost from SEPTEMBER was overlooked. Therefore, that created my consideration behind again. They explained when I created a cost of $312 that will provide my account present. Although I had been about the telephone with that Customer Services Repetition, I obtained another telephone call from someone else at Wells Fargo. She quit a note stating that I had a need to contact her instantly. I named her back again to allow her realize that I had been simply talking to another repetition. This consultant advised me that I still had a need to spend $273 to obtain my account present. Then I obtained a phone nowadays, about fourteen days later, declaring that I'm behind 2 weeks and had a need to spend $1088. Each and every period I keep in touch with another consultant at Wells Fargo Auto-Finance, there's another amount due. Nobody could stay glued to the exact same quantity. I also genuinely believe that anything IS EXTREMELY incorrect once they inform me 4 weeks later that the cost was overlooked. Each time I contact they inform me when I spend a specific amount, then I'll have the ability to delay a cost. I've been informed that many times but have yet to determine a deferment. I simply wished to get my account present, but each time I attempt, they develop another tale why I owe more income and my vehicle is in selections. I've usually accomplished the things they stated I had a need to do to obtain it swept up and created the funds they explained to. I ought to not maintain continuous concern that I'm likely to shed my vehicle simply because somebody changes their brain about just how much I owe. The total amount ought to be a continuing, regardless of who I speak with.

Company: Wells Fargo Auto Finance
Country: USA
State: Arizona
City: Phoenix
Site: wellsfargo.com

  <     >