Bank of America
Accounts closed without notice and world points lost

We obtained a notice Sunday our bank account with BOA would be placed on limitation in 21 times and closed-in 30 which it had been a company decision. We've been banking with BOA for more than 10 years and also have the worldpoints card and our mortgages together. We pay-off our card every month since we utilize it for anything to amass details and utilize our factors for presents and holiday vacation. That same sunday day without any progress notice our charge card was rejected so when we named they mentioned it had been shut because of inactivity. That will be completely bogus since when I stated we utilize it for anything and had simply applied it the night time before. Your credit rating is well above 700. We've named and removed into nearby limbs with no you can assist us apart from pointing us to contact the bill closures division. That division is merely a saving declaring they r hectic with different clients and challenges twice at the start and at the conclusion that it's the BOA isn't necessary to clarify the reason behind the closing. Therefore essentially they claim abandon your title and quantity and we shall contact you within 24 to 48-hours however it is their plan plus they are not necessary to inform us something. We're likewise not able to access our resources locally. To create things worse we've more than 500,000 worldpoints that people were preserving for holiday and that I can't actually access my worldpoints consideration since the card was closed and was informed after I named the factors are often forfieted when balances are shut!!! We obtained a phone in the consideration closures department plus they stated they don't need to or may they reveal why the balances were shut which our factors are forfeited according to the charge card contract which there's nothing we are able to do!!! That's insane!!! We gained these factors!!!

Company: Bank of America
Country: USA

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