Bank One - First USA
Changing Interest before time was up

Several months ago, HSN Visa card sent me information on transferring another account to their 0% interest rate for 12 months. I made the transfer after calling customer service to ask if there any hidden charges, etc. She told me there was no finiance charges for 1 year.

After making 3-4 payments, they suddenly changed my interest rate to 10.65%. I called customer service & was told the 10.65% was correct. I ask to speak to a supervisor. She said the same thing. She finally agreed to have someone look into the matter.

One week later I received a prewrittn, standard note with no signiture, telling me the charges would stay as they are. The issue of how long I was suppose to get the 0% rate was not considered

Company: Bank One - First USA
Country: USA
State: Nevada
City: Henderson
Address: P O Box 50882

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