Wells Fargo
Overdraft Fee Charged on Existing Auto Draft Despite Opt-Out

You would think that after the passage of the recent overdraft protection legislation the banks would get it but that doesn't seem to be the case with Wells Fargo. We went in and made sure that we wouldn't be covered by their "overdraft protection service" (aka "we want to continue to be able to charge you overdraft fees").

Unfortunately we recently received another fee for an overdraft caused by a credit card auto payment that was set up on our account. When I called about it we were informed that "existing auto drafts aren't covered" by the legislation (and of course no one at the bank bothered to inform us or check on that when we were assured we wouldn't be getting anymore overdraft fees).
When I complained about that, one of their supervisors (Jeremy) argued with me essentially telling me that "it's in the debit card agreement we mailed out". Yeah that multi page pamphlet filled with tiny legalese print. This is just another way that the banks hope to keep sticking it to consumers by dishonestly shading the truth and neglecting to fully disclose things to their advantage.
Here's to Wells Fargo leading the charge in continuing to rip off consumers with their fees!

Company: Wells Fargo
Country: USA
State: Minnesota
City: Brooklyn Park
Address: 8460 Zane Ave N
Phone: 7634248479
Site: wellsfargo.com

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