Navy Federal Credit Union
Mortgage refinancing request

In October I required to refinance a current mortgage with Navy Federal Credit Union. The procedure was probably the most unhappy knowledge I've previously suffered. Even though they currently maintain my mortgage, the underwriting panel procrastinated having a choice for a lot more than 8 weeks. Once they ultimately gave me mortgage acceptance, they explained that I'd just two times to stay prior to the price ended. Our negotiation lawyer was outoftown. Once they expanded the mortgage acceptance, they improved the price by 3/8% and improved the discount factors to 4 5/8!! Clearly used to do not take these conditions. I've been a NFCU member for over 35 years, plus they handled me like deadbeat scum. (Our credit rating is 785, and so I do not deserve their disrespect.) The entire procedure charge me $850 for software and evaluation costs, and also the missing chance of great prices from additional financing organizations who may really need my company. Did they deliberately wait mortgage acceptance before price ended? I suppose I'll never understand whether to impune them with malice or mess. I simply realize that they've dropped an extremely dedicated client. Don't think the TV advertisements. They don't worry about their people.

Company: Navy Federal Credit Union
Country: USA
State: Virginia
City: Vienna

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