Carmax-extended warranties
Carmax scams

I bought an automobile from carmax in october so when purchasing the sales person stored pushing me into buying a long warranty for $5,000, after many convincing demands, i approved. Per month later, i visited with my dad concerning the extended warranty and searched the web that infact my car still had producer's warranty, which included greater than the guarantee i bought. 24 hours later i went directly into carmax and asked how i cxl the warranty. I waited one hour and finally somebody helped me. She said she couldn't write a check tome but would write a check towards the leinholder for that remaining 1200.in 90 days to get a 3-year warranty it'd dropped from $5000 to $1200??? I got my paperwork and left and assumed that the check could be written to my leinholder. Annually later i approached our leinholder to get a printout of payments made on my automobile. Viewed the printout and there is no payment available by carmax or any subsidary. Called our arlington carmax shop and was told to call corporate. I approached company and lady was very rude and stated i'd have to fax documents and did so. I named her back overnight and she said they showed no record that i'd made any try to cxl. The paperwork i delivered her was irrelevent since all it confirmed was that i might have changed my mind before final documents were posted. Our paperwork claims cxl with my signature and store economic representative signature and something other people trademark. Don't buy vehicle or warranties from carmax-organization is just a scam!!!

Company: Carmax-extended warranties
Country: USA

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