PayPal
Buyer Protection Refused on $5900 Damaged DTG Printer

Business & Finance

I purchased a $5900 DTG printer through PayPal in November that was reported to be manufacturer-refurbished by the seller. When I received it, it was in terrible condition, obviously used, and severely damaged by the shipper (FedEx) due to inadequate packaging on the sender's part. Unbelievably, PayPal refused my claim for a buyer guarantee because I paid with 2 separate credit cards! What difference does it make if I use 100 credit cards? I still got ripped off.

Please beware of PayPal. They claim they protect you, but they definitely do not! Please help me boycott PayPal by spreading the word.


Company: PayPal
Country: USA
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