TD Bank
Overdraft fees

As with some of the other people on this website, I do have experienced overdraft fees. Apparantly there was something sent out somewhere around March or April regarding that they would cover this, if anyone is familiar with what happened in alot of the counties in New Jersey with massive flooding and state of emergency, well we were one of those families who were out of their home for 2 monhts and lost everything on the first level of home. So our biggest concern was getting our house back together and unless there was a bill our mail got backed up and we knew our account was fine. Needless to say in less than 2 weeks, this bank has charged us $735.00 in overdraft fees. We had no idea that the bank would continue to pay stuff. On top of this in the last 24 hours, someone got a hold of my debit card number and charged 153.26 to my account which were not our charges and yet we are going to get charged bank fees. I have begged and pleaded with this bank to work with us on these charges because when people are fighting every day to keep their jobs and surviving in an economy that is horrible, banks shouldn of all of a sudden decided we are going to pay everything no matter what... And charge people a ridiculous amount of money. Because of the charges and the fraud that went through, I don't have enough money to cover this since that is one of our paychecks for 2 weeks. They are inconsiderate and as far as their customer service commercial on tv it is bull they don't care and don't work with you at all and aren't human in anyway!!! And now it is going to take almost 7 days for anything to be done with the fraud charges and maybe we will get 70.00 back for those two transactions but it doesn't help any when there is still another 700.00 that they have of ours and my account is severly overdrawn because of these charges and when the debit transactions that they paid came in, the acct was a negative because of their fees, when the charges were done days prior when money was in the account. I am very disappointed in this bank and I hope that some that these people are in a situation where no one will work with them or understand and don't do anything about it and than maybe say hey maybe i should of been more christian like and helped people in a time of need.

Company: TD Bank
Country: USA
State: New Jersey
City: Pompton Plains

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