CITI Bank
Branch Said It Lacked Cash for $30,000 Withdrawal

My wife and I wanted to withdraw $30,000 from our money market account today. The teller (not Christina) told us the bank did not have that much cash. Then she asked Christina what to do. Christina came over and said, "You have to apply beforehand and it will be available next week." We thought it was ridiculous that a large bank like Citibank would have a one-week waiting time to withdraw $30,000 in cash.

Finally, the assistant manager came over to make a cashier's check for us.

Company: CITI Bank
Country: USA

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