Navy Federal Credit Union Freezes Accts
NavyFCU, NFCU All Cards Frozen Wout warning because of $8 arrears mistake on mortgage payment. Offered to pay, they rejected!

Paid Mortgage Electronically to NFCU and on one occasion I dropped a digit and the payment was short by $8.00 (eight) This happened without my knowledge. I did not receive any calls or emails.

I went to get gas and my ATM card failed, then another bank card failed and I didn't know what to think. The other bank card was for a bank that had very few dollars, I looked at the card and it had expired. So I felt better about that, but NFCU was still a problem. I had just finished watching Enemy of the State for about the third time so I was feeling a little paranoid, two cards at once! I gave up on gas and went into best buy and asked the cashier to run my NFCU credit card against a Twix bar, no good. At this point I am looking for satellites. I go home and call NFCU; to my surprise, my account is frozen because I didn't pay the full amount of my mortgage, I was $8 off (eight) So feeling relieved I say ok well I can't access my account on the phone or online can you transfer the money?"NO" she said. WHAT! It is in collections and they are gone for the weekend. So now between me and eating and fuel is eight dollars and a collection agent that won't be in for at least 48 hours.

Company: Navy Federal Credit Union Freezes Accts
Country: USA
State: Virginia
City: Merrifield
Address: Gallows Road
Phone: 18888426328
Site: navyfcu.org

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