TD Bank
Overdraft Fees

I was well aware of TD Bank's recent policy of customer use and abuse, but, it did really didn't hit home until after I meticulously planned my BillPay items so that they would not be over-run by check cashing. So... I awoke one Saturaday morning to see three medium sized checks, backed-dated one day, so that they preceeded my seven smaller BillPay items! By doing this, TD conveys the message: "Hey, dim-witted customer, now we have to charge you $35 per over-draft (7 x $35=$245!!!)... And you should be happy we're paying at all!"

I went to the bank and raised hell. I may as well having been speaking to Ripley's wax figure. No real explanation, defense of policy or empathy.

I went home and prepared a letter for the "NJ Commissioner of Insurance and Banking". The next day, a TD bank rep offers me "$70 courtesy refund". I was so tempted to tell him where to shove it... But, I'm a gentleman. Two days later, I received a letter from the Banking Commissioner that my complaint was being referred to the Treasury Department, "Office of the Comptroller of the Currency". A copy of my complaint has been sent to TD headquarters.

The moral of the story is: Never stop complaining! Do it paper, online, by phone, by blog, by facebook, by twitter... Do it all. TD Bank is a rotten, immoral institution that has about as much a place in American society as... Hell, I don't know what. Give me some suggestions.

Company: TD Bank
Country: USA
State: New Jersey

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