Chase Cardmember Services
Chase bank misleading runaround

Originally a countrywide credit card - that i only used once... Was sold to or somehow ended up with chase being the holder. I had included the countrywide card in a modification package that a law firm was handling for me. When chase started calling - spoke to a rep and explained my hardship and that i would need some help with this cards balance and apr. Sent them letter of hardship - documentation. Only contact was to pay both by mail and the phone calls became relentless.
I finally decided to call and settle the debt with an offer to settle - after losing my original call - i was transfered to 4 people before i was able to get to a rep who said that he could present my offer to the bank for half of what i owed - minutes later his supervisor came on the phone and told me i did not qualify. She could not give me a reason. Asked her a couple of different ways but she did not have an answer. Mind you the amount was only 2700.. They cou;d not take a settlement - they wanted it all - after that call they have resumed their calls to collect.
Does this make sense to any one out there?

Company: Chase Cardmember Services
Country: USA

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