Chase Cardmember Services
Credit Card Settlement Offer Rejected After Hardship Letter and Calls

Originally a Countrywide credit card - that I only used once... Was sold to or somehow ended up with Chase being the holder. I had included the Countrywide card in a modification package that a law firm was handling for me. When Chase started calling - spoke to a rep and explained my hardship and that I would need some help with this cards balance and apr. Sent them letter of hardship - documentation. Only contact was to pay both by mail and the phone calls became relentless.
I finally decided to call and settle the debt with an offer to settle - after losing my original call - I was transferred to 4 people before I was able to get to a rep who said that he could present my offer to the bank for half of what I owed - minutes later his supervisor came on the phone and told me I did not qualify. She could not give me a reason. Asked her a couple of different ways but she did not have an answer. Mind you the amount was only 2700.. They could not take a settlement - they wanted it all - after that call they have resumed their calls to collect.
Does this make sense to any one out there?

Company: Chase Cardmember Services
Country: USA

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