CareCredit GE MoneyBank
Billed $1000 Instead of $350 on Heater Financing
- 06-27-2010
- 0
One year ago, I needed my heater replaced immediately. The bill was over $4000. The heating company told me that if I made monthly payments of $350. For one year my account would be paid in full. Imagine my surprise and outrage when I opened my last bill and instead of a payoff amount of $350., I was billed for $1000. I called customer service and complained. I got nowhere with this and asked to speak to the manager. This manager, Judy, was extremely rude to me and told me that if I didn't pay the balance in full that I would be charged an additional $500. Next month. Needless to say, I paid the amount. I am on a fixed budget and a senior citizen. I think that the company needs to be more polite to its customers, more though with its statements, and not be able to charge these outrageous amounts. I will NEVER do business with these people again. As far as I am concerned, this is a scam.
Company: CareCredit GE MoneyBank
Country: USA