US Bank
Five Overdraft Charges Due to New Deposit Hold Policy

Wow. I felt like I was the only one. My experience is similar to Grace's. My statement showed I had a balance in my checking acct yet I was slammed w / a total of 5 overdraft charges at $30 each. I went to my branch here in my hometown and was told the reason was due to their policy of holding deposits which was effective Nov.

So even though I had made the same deposit everyday for years it had to be held to make sure it was good. I asked the teller how much I would have to deposit to avoid further charges and was told the amt. I put in a little bit more just to be on the safe side. I went home and returned within 10 minutes and went thru the drive-thru teller and was told it would be posted immediately.

Well. I was charged 2 more overdraft charges. I should have went to my branch and complained but I was so upset I chose to do it thru email. What a mistake. They did nothing for me except keep referring me to their policy. When I went in to close my acct I was asked why and told them. The gentlemen was very nice and tried to reverse the charges but was unable to due to being "locked out" from the head office. His mgr said she would reverse the charges if I kept my acct w / them but I had already opened another one w / another bank and am very very happy with them. Thank u for posting the info on this website. It is very helpful

Company: US Bank
Country: USA
State: Minnesota
Phone: 8008722657
Site: usbank.com

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